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CAAR71417
250K+ Happy customers.
Eco-friendly crafting.
Quality guaranteed always.
I am writing regarding my order #46346, paid via PhonePe UPI.
The Camel Glass Colours (Solvent Based) received in this order show a manufacturing date of 04/2021. Although the expiry date is 3 years from manufacturing Based on this, the product supplied is over 2 years past its usable period and is not fit for use.
Supplying such old solvent-based paint is unacceptable, as the quality, adhesion, and safety of the product are compromised. I have attached clear photos showing the manufacturing date and the product received for your reference.
I request an immediate full refund to my original PhonePe UPI payment method, or alternatively, a replacement with fresh stock of recent manufacturing date.
Please confirm the resolution at the earliest. I hope this matter can be resolved amicably without the need for further escalation.
Thank you for your prompt attention.